Manhattan Therapist Psychotherapy Frequently Asked Questions (FAQs)

Lisa Schnall Counseling & Therapy in Manhattan
New York, NY 10024
Psychotherapy Frequently Asked Questions (FAQs)

Why psychotherapy?
Some people think, 'Oh, if I need a therapist I must be crazy." But being willing to look at yourself and take steps to improve your life is actually pretty smart and a sign of health. The process of therapy is very similar to the idea of working out to build muscles and strength in your body. It is not a quick fix. You must decide that you are willing to work hard (just as you would in a gym) to get rid of the impediments that are keeping you from achieving more happiness and satisfaction from life.

Is it all just in my head?
Not necessarily. Sometimes what you are experiencing is not just "inner-turmoil." It is real life problems that need immediate attention. Very often tension or real life stressors can trigger depression and anxiety.

Some core issues might be:

Career dilemmas
Infertility and adoption
Parenting
Loss or bereavement
Caring for ill parents
Divorce or separation
Step and blended families

My treatment approach is tailored to your needs. I want to help you move forward if you are ready.

Is what I say confidential?
As a licensed clinician in the State of New York, I am bound by the NASW (National Association of Social Workers) code of ethics and confidentiality. This mean that unless you are a danger to yourself or others, or you know about a child being abused, I will respect your confidentiality. What is said in my office; stays in my office.

How often do I attend sessions?
Many patients come once a week. Patients who are interested in moving the pace along more quickly come twice a week. We can also schedule double sessions or a session and a half.

What about missed appointments or cancellations?
We all have hectic lives. Some of my patients have to travel because of work, and so I am flexible and happy to accommodate you when I can. I might even have to change an appointment. I can explain how I set up appointments when we speak. I also provide the option of conducting a session by phone if you cannot come to my office.

Standard appointments are approximately 50 minutes. Many of my patients have unusual life schedules. I try to accommodate your lifestyle. Sometimes you might decide to have a phone session, or if you are in town just for a few weeks, we can have a double session in the office.

How does payment or insurance work?
If you have insurance, I am what is called an out of network provider. I am happy to give you a bill for submittal to insurance. Many of my patients are reimbursed up to 80% of the office fee. I am out of network because I believe that your treatment is your business and you, not your insurance company, get to control that information. I can explain how to navigate the system when we talk.

I have a sliding scale. I can appreciate that people have different economic situations and I take that into consideration. The fee will be mutually agreed upon at the time of our initial consultation

How can I get started?
Please call 212-969-0889 to make an appointment or contact me at